Lost Licenses

If you suspect your ISP anti-spam filters may have swallowed your license, or you have lost it anyhow, don't worry: you can have it resent immediately by simply filling in your email in the form below.

  • If you have purchased a license using your PayPal account, you have to use the email address registered in that account.
  • If you don't have a PayPal account and paid with your credit card, you have to enter the same email address used during your purchase.
  • For other licenses (press copies, beta-testing, promotions), please enter the email address you used to download.
  • Should you still have trouble retrieving your license, please contact us with your details and we will try to locate your license manually. If possible, please include an alternative email address in your request.
Your e-mail address: